Solutions  MSP Monitoring Solutions

Traverse enables MSP IT Operations/NOC teams to ensure the performance and availability of IT infrastructure and services

Enterprise-class MSP Monitoring and Business Service Management

MSPs need to deploy advanced IT monitoring and Business Service Management (BSM) solutions that provide real-time visibility into the performance of centralized and remote infrastructure.

Traverse is an enterprise-class MSP Monitoring solution that allows you to offer differentiated Cloud and IT monitoring services, and expand your operations efficiently. Existing MSPs using Traverse are able to offer a much higher value service to their customers and, additionally, are able to penetrate better market segments which they could not do with their existing basic monitoring solutions.

Overlapping Private Address Space

Traverse can seamlessly handle monitoring of multiple clients with overlapping private address space using its distributed data collection and unique object model.

N-layer Multi-tenant Security Model

Each client can have a read-write or read-only view of their IT infrastructure. Also different Departments within each enterprise can have their own "virtual NMS." This hierarchy can be replicated as many times as needed to meet the needs of your customers.

Distributed Data Collection Behind Corporate Firewalls

Traverse's data gathering engines (DGEs) can be placed behind corporate firewalls for monitoring. These engines are completely autonomous and fault-tolerant, so all alerts are triggered from the DGE inside the customer network. The distributed databases virtually eliminate monitoring traffic outside of the customer network unlike other monitoring solutions.

Web UI - Minimal End-User Training

Senior managers, including CIOs and CTOs, are active users of Traverse's easy-to-use interface. Most customers of Traverse require no, or minimal, user training.

Event Manager for Centralized Operations Center

Traverse's in-memory Event Manager was designed to handle millions of events in real time, and includes features such as de-duplication, one-touch acknowledgement, suppression until specified date and time, quick annotation, and integration with trouble ticketing systems - all features which are essential for MSPs to offer centralized monitoring services to their customers.